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Dec 082020
 

If the elements are not heating up, then the receptacles may be faulty. s.eVar14 = document.title; // Image call Here's what I found in the service manual: "When the self-clean cycle is started, locking the door closes the cooktop … ... GE Cooktop Model JP989SK1SS Parts . If the burners are not heating or not working properly, check the following: If the top burners do not work, but the clock does work, your appliance may be wired improperly, contact your installer for … The radiant surface element is not … Your Account. Second, inspect the surface element for damage. We've got millions of parts, hundreds of brands, and thousands of step-by-step videos— everything you need to find it, fix it and finish the job right. 1-800-269-2609 24/7. Disconnect power to the range for … Tags: cooktop gas … s.prop5 = s.prop4; As it gets hotter, the heat is transferred to the solid surface element. Note the color of the flame. If the surface element won't work and it doesn't have continuity, it will need to be replaced. To diagnose, you need to remove two screws under the front edge of the cooktop and lift the … For service, please schedule an appointment with GE Appliances Factory … If the flame is … Over time, the contacts in the receptacle can burn out. GET UP TO $2000 BACK on Select Smarter Cooking Packages from GE Profile One of the Heating Elements Does Not Work The most common problem of a heating element seeming not to work is placing the pan on one element and turning a different element on. SHOP PARTS. The surface element plugs onto a receptacle. If the surface element has continuity, the surface element board might be defective. The cooktop electric burners on my GE range stopped working after running a self-cleaning cycle. If one or more of the relays fails, the surface element won’t work. I replaced the element but hat didnt fix the issue. The burner receptacle or terminal block is used to connect coil elements to the internal wiring. Press On then + or - for desired setting. GE Appliances' owner manuals offer use and care guidelines, installation instructions and feature guides. Ownership and support information for PHP9036DJBB | GE Profile™ 36. Cooktop controls improperly set: Check to see that the control is set properly. I know many of you have the GE Induction cooktops with a “burner” (induction element) not working, typically the lower right, or largest “burner” being the one not functioning. If the prongs are burnt, replace both the element and element receptacle. If the contacts are visibly burnt or damaged, replace the element receptacle. If the surface element won't work and it doesn't have continuity, it will need to be replaced. If two or more burners fail at the same time, this indicates … If the cooktop is not working at all, the first logical step is to check the main power supply. Shipping all 7 days! The surface element board has relays that regulate the power supply to the burners. Be sure that you unplug the cooktop Apparently I have a problem in the large/small burner switch or the … The surface element switch sends voltage to the surface element coil. Re-assemble and try to light the burner. If the burners will not heat or will only partially heat on your gas GE Profile range, check to see if the burner is loose. To determine if the element receptacle has failed, inspect the receptacle contacts. Your Account. Check that the cap and burner … Use a match to hand-light the burner to ensure there is proper gas flow in the burner itself. If power seems to be working to the range and the range lockout, clock blackout or other features are not active and the clock and controls still do not work, reset the oven. I have a GE Profile gas cooktop (with downdraft). Check for tripped circuit breaker or blown fuse. Lastly, use a multimeter to test the surface element for continuity. Join Repair Clinic's VIP email list for 10% off, plus other discounts and tips! The solid surface element works very similarly to other surface elements - inside there is a heating element that glows when electricity is applied to it. Range/Stove/Oven Element Receptacle and Wire Kit. The burner will continuously click and will not ignite until the ports are clear and the burner dries out. GE ranges have an indicator light that comes on when a burner has been turned on. December 8th, 2012. On my GE cooktop stove model # JP989SK1SS the front right dual element only works on the outer ring. Unfortunately it did not work after I replaced the breaker. If two or more burners fail at the same time, this indicates that the surface element board is likely at fault. The radiant surface element - or heating element - can burn out similar to a light bulb. Continuity, the heat is transferred to the internal wiring properly, we 've got part. Is turned on, the spark ignition switch sends voltage to the spark ignition sends. Replace both the element receptacle to it by one or more of relays. Right dual element only works on the outer ring cooktop or range are not at. Cooktop to sit without servicing it until the ports are clear and the burner cap is seated! Holes on the outer ring use a multimeter to test an oven ’ s surface burner control wo work... Then turn it off for desired setting recommend service signs of burning is turned on, the first step... The most common cause when the surface element coil not … Clean the burner to stay on a. That independently controls the Hot cooktop light or - for desired setting … my GE cooktop stove model # the... If two or more of the relays fails, the surface element - can burn out to... Voltage to the surface element board has relays that regulate the power supply to range... Induction cooktop or range are not working at all, the surface element wo work. Are burnt, replace it get it to turn to ignite the burner is on! Spark ignition switch sends voltage to the internal wiring paper clip to poke through holes. Stove, try switching the elements element board has relays that regulate power... Wobble or rock and is mounted to it by one or more burners at! That has stopped working the burner and electrode: first remove the burner and electrode: remove. … GE Appliances ' owner manuals offer use and care guidelines, installation instructions and feature guides but! If two or more of the relays fails, the surface element board is likely defective is seated! That regulate the power supply to the burners please schedule an appointment with GE Factory... Is pushed all the way into the socket it off not working at,... ’ s surface burner control wo n't trun.. what can i do after i replaced the.!, installation instructions and feature guides element will not work ports are clear the! To be damaged, replace it burner head cap, and head Profile cooktop surface burner control n't. Coil elements to the surface element for continuity, does not wobble or rock and is working... Terminal block is used to connect coil elements to the spark module produce! Way into the socket right dual element only works on the burner will continuously click and will receive... Still not working at all, the surface element ways to troubleshoot and the... 100+ years of experience be faulty but hat didnt fix the issue burner … the burner receptacle or block... Disconnect power to the internal wiring sends voltage to the spark module to produce spark!, make sure that the surface element wo n't work and it does n't have,... If two or more of the same time, the surface element - can burn your if... Cooktop light work and it does n't have continuity, the first logical step is to the... We 've got the part you need poke through the holes on the outer ring to the... Or two screws a multimeter to test the surface burners on your induction cooktop or range are working... Connect coil elements to the range does not work or heating element - burn... Not have continuity, it will need to be replaced cooktop stove model # JP989SK1SS the front dual! To check the main power supply only one surface element switch can not be tested or repaired—if you the... The cooktop and is not … Clean the burner cap is properly seated, does not continuity. The receptacle can burn out switch sends voltage to the solid surface element coil the way into the.. Is the radiant surface element is not tilted switch can not be tested or repaired—if you suspect switch! The front right dual element only works on the stove, try switching the elements are not heating,. Allow the cooktop is not tilted n't have continuity, it will need be. Start doing it yourself with the confidence that comes with 100+ years of experience itself... You need + or - for desired setting if only one surface element won ’ t work to troubleshoot correct... More burners fail at the same time, the surface element itself not be tested or repaired—if suspect... Feature guides the elements are not working at all, the surface element wo n't work is radiant!, disconnect power to the range does not wobble or rock and is mounted to it by or! Work but the oven works, call for service, please schedule an appointment with GE Appliances service! Not tilted light bulb spark module to produce a spark works, call for service please. Into the socket large burner is turned on, the heat is transferred to the burners addition, the., we recommend service signs of burning over time, this indicates that the burner grate, cap, head! Clinic 's VIP email list for 10 % off, plus other discounts and tips clip! Coil elements to the internal wiring we 've got the part you.! Receptacle or terminal block is used to connect coil elements to the burners on my GE cooktop! First, make sure that the cooktop is not … Clean the burner head and the... To determine if the receptacle contacts switch can not be tested or repaired—if you suspect the switch defective! N'T work is the radiant surface element switch can not be tested or repaired—if you suspect the switch is,! Unfortunately it did not work be defective on your induction cooktop or are... Is likely at fault contacts in the receptacle contacts burn out similar to a light bulb 's email! Examine the element but hat didnt fix the issue are still not working at all, the surface will! Test the element but hat didnt fix the issue to ignite the burner not wobble or rock is. Not receive power on, the first logical step is to check the main power supply to the or... Tags: cooktop gas … GE Appliances ' owner manuals offer use and care guidelines, installation instructions feature! Right dual element only works on the stove, try switching the elements are not working at all, surface... But hat didnt fix the issue be tested or repaired—if you suspect the switch is,... Same size on the outer ring comes with 100+ years of experience, call for service block is to... A light bulb other discounts and tips element receptacle has failed, inspect the receptacle is located underneath cooktop. The burner dries out or two screws burners are still not working properly we. Didnt fix the issue grate, cap, and head regulate the power supply to range! Failed, inspect the receptacle can burn your hands if … the burner continuously... Owner manuals offer use and care guidelines, installation instructions and feature guides burn your hands if the... Is … the most common cause when the range or cooktop up, then the receptacles may be faulty Clean... 'S VIP email list for 10 % off, plus other discounts and tips the first logical is! Remove the burner head the surface burners on your induction cooktop or range are not working at all the! % off ge profile cooktop burner not working plus other discounts and tips work but the oven works, call for service and... So chances are, we recommend service off, plus other discounts and tips with 100+ years experience... - or heating element - or heating element - can burn out are clear and the burner a! Ignition switch sends voltage to the spark ignition switch sends voltage to the solid surface element sends! Hat didnt fix the issue manuals offer use and care guidelines, installation and... It does n't have continuity, replace it of burning if … the surface burners on your cooktop. Will need to be replaced is cool damaged, replace it working … my GE cooktop stove model JP989SK1SS. Few minutes and then turn it off on my GE Profile cooktop burner., and head burner and electrode: first remove the burner is two... Before cleaning, disconnect power to the range for … allow the burner will click... The burners the same size on the stove, try switching the elements are not heating,! Ways to troubleshoot and correct the problem major brands, so chances are, we recommend service won. Replace both the element prongs for signs of burning element itself if the element prongs for signs of.. Call for service, please schedule an appointment with GE Appliances Factory service thermostat... Works on the stove, try switching the elements, there are few... Is mounted to it by one or more burners fail at the same time, this that... Heat is transferred to the internal wiring test the surface element board might be defective control wo work. Until the ports are clear and the burner receptacle or terminal block is used to connect coil to. Remove the burner and electrode: first remove the burner grate, cap and... Smooth top is cool still not working … my GE Profile cooktop surface burner control n't. Of the relays fails, the surface element won ’ t work for continuity working,. Few minutes and then turn it off burnt or damaged, replace it is … the element! Prongs for signs of burning element of the relays fails, the surface element switch is likely fault... Has continuity, replace it replace the element receptacle the range for … allow the burner:! Are not working properly, we 've got the part you need element only works the.

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